Customer Support Agent Form – 1st Virtual Solutions, LLC

Customer Support Agent

ACKNOWLEDGEMENTS- PLEASE READ FULLY!

I understand that 1st Virtual Solutions, LLC will deduct any fees due prior to my direct deposit being processed. Any fees due will be listed in the company Welcome Packet as well as discussed during the Onboarding Process.

I understand that this opportunity does not provide paid training and you will be a 1099 contractor.

I have a quiet room and a Window(s) based PC to service from (with anti-malware security, 4 GB min RAM, CPU (Intel or AMD) 4 GHz processor (or greater); monitors with a resolution of 1280x720 or greater and Google Chrome or IE 10 or higher. *

I have internet speeds with a minimum bandwith of 512k upload and 1.5 mbps download or greater with an ethernet cable to directly connect my internet.

I understand that 1st Virtual Solutions, LLC is my first point of contact for any issues that I may have.

I understand that I may need a phone line to perform my duties, depending on the client I choose to service.

I understand that this opportunity does not provide paid training and you are a 1099 contractor. Your pay starts when you successfully complete certification & mock calls, begin working, and taking calls for our clients.

I understand that I am paid twice a month via direct deposit or the agreed upon payment method, established during my onboarding process.

I understand for this position I will need a laptop/desktop computer, high speed internet, and a USB headset.

Customer Support Agent

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